About Me
Senior UX / Human Factors Researcher
Delivering clarity, reducing risk, and enabling confident product decisions in complex, regulated, and enterprise systems.
I specialize in running mixed-methods studies, uncovering usability and comprehension risks, and delivering actionable evidence that product teams can trust. My work spans enterprise SaaS, finance-adjacent platforms, and mission-critical workflows, where clarity, speed, and accuracy are essential.
What I Do
Clarify Risk Early: Identify usability gaps, cognitive load issues, and workflow blockers before they impact users or product outcomes.
Run Rigorous Studies: Execute qualitative, quantitative, and human-in-the-loop evaluations with speed and reliability.
Deliver Actionable Evidence: Translate complex findings into clear insights, dashboards, and frameworks that teams can act on immediately.
Enable Teams & Ops: Build reproducible research workflows, recruit participants efficiently, and create insight repositories for scalable impact.
Core Skills & Tools
Evaluation & Research: Usability testing, contextual inquiry, interviews, diary studies, surveys, tree testing, benchmarking
Analysis & Synthesis: Task analysis, journey mapping, persona development, insight frameworks
Operations & Enablement: Study planning, participant recruitment, repository management, stakeholder enablement
Platforms & Tools: Qualtrics, UserTesting, Maze, SurveyMonkey, Figma, Jira, Tableau, Power BI, SQL, Python, Adobe Suite
Work Style & Strengths
Immediately deployable and low-risk — I own scoped outcomes end-to-end
Synthesizes evidence into clear, actionable guidance
Thrives under ambiguity, tight deadlines, and complex constraints