Tools of the Trade.

Qualitative Methods: Concept Testing, Contextual Inquiry, Desirability Studies, Diary Studies, Ethnographic Fieldwork, Field Research, Field Studies, Focus Groups, Heuristic evaluation, Journey mapping, Moderated Testing, Moderated user interviews, Participatory Design, Usability Testing

Quantitative Methods: A/ B Testing, Advanced surveys, Benchmarking, Card Sorting, Clickstream/ Analytics, Conjoint Analysis, Eye-tracking, Persona creation, Tree Testing, Unmoderated Testing

UX Research Activities: Accessibility Auditing, Agile Methodology, Competitive Intelligence, Content Strategy, Customer Insights, Data Analysis, Data Collection, Data Visualization, Design Thinking, Infographics, Market Research, Product Design, Roadmaps, Scoping, Statistical Analysis, Statistics, Task Analysis, Video Editing

 

  UX Tools

  • Figma

  • InVision

  • Axure

  • Balsamiq

  • Intercom

  • Dovetail

  • Survicate

  • Typeform

    Research in Brief

  • UX strategy development

  • Moderated user interviews

  • Remote usability testing

  • Advanced surveys

  • Persona creation

  • Journey mapping

  • Card sort / tree test

  • Statistical analysis

  • Data visualization

  • Ethnographic fieldwork

  • Accessibilty auditing

  • Heuristic evaluation

  • Concept testing

  • Competitive inteligence

    …and more

    Testing Platforms

  • User Interviews

  • UserZoom

  • UserTesting

  • GetFeedback

  • SurveyMonkey

  • Loop11

  • Maze

  • Optimal Workshop

  • Gong

  • Qualtrics

  • Synthetic Users

  • Respondent

    Collaboration

  • Okta

  • Asana

  • Confluence

  • Mixpanel

  • Metabase

  • GitLab

  • Bifrost

  • SharePoint

  • Trello

  • Jira

    Office Tools 

  • Google Suite

  • Microsoft Office

    External Training

  • Axure

  • Balsamiq

  • Photoshop

  • Illustrator

    Programming/Databases

  • MySQL

  • Python

  • OpenRefine

  • Tableau

  • PowerBI

    Government Software 

  • FEITH

  • ELMO

  • Blaise 4.8

  • Data Warehouse

Communication

  • Oral Presentations

  • Publications

  • Copyediting

  • Grant Writing

  • Wikis